We truly hope that you are pleased with our products, however, if you are not satisfied with your purchase, we will be happy to exchange any uninstalled products within 30 days!
All sales are final after 30 days. We Must be notified of your intent to return / exchange within 30 days
All items must be brand new and uninstalled with all original packaging and accessories. Missing accessories or items that need to be repacked for resale may incur a 20% restocking fee. You are responsible for all shipping costs to return or exchange an item, please make sure you insure your package, as we are unable to refund or replace merchandise that is returned damaged, or even lost! When exchanging an item for one of greater cost, you are responsible to pay all shipping charges as well as any product price differences before the new product can be shipped out.
We always stand behind our products. Any component that contains LED lighting carries a life expectancy of a minimum of 3 years. Should the LED fail prior to 3 years, that item will be exchanged. This warranty does not address removal or installation of the item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.